This notice is prepared under Article 10 of Turkish Personal Data Protection Law No. 6698 (KVKK). diji.pet, operated by MNG Digital Ltd, processes and protects personal data lawfully, fairly and in accordance with data-minimisation principles.
Legal name: MNG Digital Ltd
Brand: diji.pet
Company number: 17330055
Registered in: England and Wales
Istanbul office: Maslak Mah. AOS 55. Sk. 42 Maslak AVM Residence B, Sarıyer/İstanbul
Registered office: Office 403 Screenworks 22 Highbury Grove, London, United Kingdom, N5 2ER
Telephone: +90 850 840 45 61
Email: [email protected]
This notice is prepared under Article 10 of Turkish Law No. 6698 on the Protection of Personal Data (“KVKK”). diji.pet processes and protects personal data lawfully, fairly and in accordance with data-minimisation principles, and shares it only where legally required or with explicit consent.
This notice covers the diji.pet website, mobile apps and modules; pet owners, trainers, walkers, groomers, suppliers, boarding operators and other professionals; visitors, job applicants and suppliers.
| Category | Examples |
|---|---|
| Identity data | Name, surname, national identity number where required, date of birth |
| Contact data | Email, telephone, address and location data |
| Financial data | Invoices, payments, IBAN, Wallet balance and movements, top-ups, refunds, chargebacks and payment-provider references |
| Professional data | Diplomas, licences, certificates and work history |
| Pet data | Name, species, breed, age, health history and vaccination records |
| Transaction-security data | IP address, device information, sessions and transaction logs |
| Visual or audio data | Profile images, documents, audio or video where consent applies |
| Message data | Platform messages, notifications and support records |
We process data where expressly required by law (KVKK Art. 5/2(a)), directly necessary to establish or perform a contract (Art. 5/2(c)), necessary for our legitimate interests (Art. 5/2(f)), or with your explicit consent (Art. 5/1). Data is not processed without consent where no legal obligation or legitimate interest applies.
Data is collected through registration forms, support and email channels, contracted payment providers, mobile applications, GPS where enabled, cookies and logs, application forms and job-listing modules.
| Recipient | Purpose |
|---|---|
| Contracted payment provider | Card payment, Wallet top-up, refund, chargeback, fraud prevention and reconciliation |
| Professional / Service Provider | Appointment, advice or service delivery |
| Supplier, manufacturer or logistics company | Product delivery, insurance, shipping or transfer operations |
| Authorised public bodies | Legal obligation or valid request |
| Cloud service providers | Backups and system security, including providers meeting EU-standard safeguards |
We do not sell or share personal data with third parties for their own marketing purposes.
| Data type | Retention period |
|---|---|
| Membership data | While the account remains active, plus 2 years |
| Financial and invoice data, Wallet movements, contract acceptances and admin audit logs | 10 years under applicable Turkish commercial and tax rules |
| Log records | 1 year under Law No. 5651 |
| Job application / HR data | 2 years |
| Anonymised analytics data | 1 year |
At the end of these periods, data is securely deleted, destroyed or anonymised.
Under KVKK Article 11, you may learn whether data is processed, request information, correction, deletion or anonymisation, learn recipients, object to automated decisions and seek compensation for unlawful processing. Send requests to [email protected] or in writing to our address above. We respond within 30 days.
We use essential and analytics cookies to improve the Platform and security. Advertising or tracking cookies are enabled only with explicit consent. See the Cookie Policy.
This notice was updated on 16 July 2026 and may be updated for legal or technological changes. The current version is published on this page.