This form is provided before the contract is formed to inform the consumer under the Turkish Consumer Protection Law No. 6502 and the Regulation on Distance Contracts. Order confirmation confirms that this form has been read.
Legal name: MNG Digital Ltd
Brand: diji.pet
Company number: 17330055
Registered in: England and Wales
Istanbul office: Maslak Mah. AOS 55. Sk. 42 Maslak AVM Residence B, Sarıyer/İstanbul
Registered office: Office 403 Screenworks 22 Highbury Grove, London, United Kingdom, N5 2ER
Telephone: +90 850 840 45 61
Email: [email protected]
The diji.pet digital subscription service (Basic / Elite / Elite Plus plans) is provided entirely electronically and includes the pet health calendar, reminders, multi-pet management, digital pet identity and related digital features. The selected plan is detailed in the order summary and on the Plans page.
Payment is collected by credit or debit card through a virtual POS; 3D Secure verification may be requested depending on transaction risk. The service is activated electronically immediately after payment approval; there is no physical delivery. See Delivery and Performance for details.
Under Article 15/1(ğ) of the Turkish Regulation on Distance Contracts, there is no right of withdrawal for instantly performed digital services whose performance begins immediately with the consumer’s consent. By requesting immediate performance, the Buyer acknowledges that the right of withdrawal for this service ends. See Cancellations, Refunds and Withdrawal.
After order confirmation, this form and the Distance Sales Agreement are sent to the Buyer’s email address and made available in the account.
Unless cancelled, the subscription renews automatically at the end of the selected monthly or annual term and the relevant fee is charged. Cancellation is available from Dashboard > Subscription.
Consumer complaints and objections may be submitted to Consumer Arbitration Committees and Consumer Courts within the statutory monetary limits.