Wallet Preliminary Information

Explains the amount, the payment method, when funds reach your balance, and the rules on use and refunds — before you top up.

This English text is provided for information only. The Turkish version is the binding and governing text of this agreement.

Version: 2026-07-29

1. Service provider

Legal name: MNG Digital Ltd
Brand: diji.pet
Company number: 17330055
Registered in: England and Wales
Istanbul office: Maslak Mah. AOS 55. Sk. 42 Maslak AVM Residence B, Sarıyer/İstanbul
Registered office: Office 403 Screenworks 22 Highbury Grove, London, United Kingdom, N5 2ER
Telephone: +90 850 840 45 61
Email: [email protected]

2. Nature of the wallet

The diji.pet Wallet is a closed-loop Turkish lira balance held to pay for eligible products and services that will become available on the Platform. The balance is not cash; it earns no interest or yield. It cannot be withdrawn to a bank account (IBAN) and cannot be transferred to another user.

3. Topping up

Selected top-up amount: the amount selected by the user during the transaction (TRY)

  • Top-ups are made in Turkish lira with a credit or debit card.
  • The minimum top-up is 100 TL.
  • diji.pet applies no per-transaction, daily, monthly or cumulative upper limit.
  • The technical transaction rules of the card network or the payment service provider may apply separately.
  • No top-up commission is charged to the user. The full approved amount is added to the wallet balance.

4. Payment and crediting of the balance

The card transaction is completed on the secure payment page of the contracted payment service provider. diji.pet does not store your card number or CVC. The balance is credited to the wallet after we verify the payment service provider's successful-payment notification. The redirect page opening does not by itself mean the payment was approved.

5. Use and refund summary

The wallet balance can be used only once a spending point that accepts wallet payment opens on the Platform. A refund of an unspent top-up balance is limited to the portion of that same top-up which has not previously been spent or refunded, and is issued — after review — only to the card used for the payment. The details are set out in the Wallet Use Terms.

6. Getting in touch

You can send questions about wallet transactions, together with the transaction support reference, to [email protected].