Delivery and Performance Terms

diji.pet subscriptions are digital services supplied entirely electronically and do not include physical delivery. The performance (service activation) terms are explained below.

Legal name: MNG Digital Ltd
Brand: diji.pet
Company number: 17330055
Registered in: England and Wales
Istanbul office: Maslak Mah. AOS 55. Sk. 42 Maslak AVM Residence B, Sarıyer/İstanbul
Registered office: Office 403 Screenworks 22 Highbury Grove, London, United Kingdom, N5 2ER
Telephone: +90 850 840 45 61
Email: [email protected]

1. Nature of the Service

A diji.pet subscription is not a physical product; it is a digital service supplied entirely electronically. Therefore, no shipping, delivery or transport process or charge applies.

2. Performance (Activation) Time

Once payment is successfully approved through the virtual POS, the subscription is activated immediately in the User’s account. Although the statutory maximum performance period is 30 days, performance is intended to occur instantly.

3. Confirmation of Activation

After activation, the User receives a confirmation email and the plan badge becomes visible in Dashboard > Subscription.

4. Invoice

An e-archive invoice for the service is issued in accordance with the applicable Turkish tax rules and sent to the User’s email address.

5. Failure to Perform

If the service cannot be performed because of a technical impossibility, the User is informed and any amount collected is refunded within 14 days after learning of the situation. See Cancellations, Refunds and Withdrawal for the complete rules.

6. Contact

For questions about performance or activation, contact [email protected] (MNG Digital Ltd).